In recent years, successful nonprofit organizations have used computers to become more effective in nearly every way.They have learned how to enhance the productivity of both staff and volunteers, so they can achieve more with limited resources. Because competition for funding dollars has become so aggressive, organizations that have ignored the computer revolution or use computers as expensive typewriters are at a serious disadvantage.
What makes some organizations successful while others flounder, losing membership lists in hard drive crashes or going over budget because of computergenerated errors? The answer is neither more generous funding nor more high-tech expertise. Successful nonprofits have learned to manage technology.That means that computers and software programs have been absorbed so completely into the missions and goals of these organizations that they are inseparable from them.Technology isn't a frill or a toy. It is a tool used by all group members to achieve their shared vision.

This book is intended to help nonprofit leaders become not only more effective as administrators, marketers, researchers, and fundraisers, but also more responsible custodians of limited funds.When every penny counts, computers can help to make it possible for small, committed groups to perform the routine tasks that once required a small army to accomplish.Technology in nonprofits is most useful when it frees both human hands and human imagination.

Where once technology costs were so high as to be beyond the reach of all but large organizations, even the smallest nonprofit can now design and implement a basic technology plan.There is no question, however, that technology isn't always a faithful servant.As many groups can attest, failed technology can actually interfere with an organization's effectiveness. Instead of easing the workload of staff and volunteers, freeing their time for more meaningful work, technology becomes a handicap and a source of conflict.This is not usually the result of equipment failure but, like so many other organizational breakdowns,more the result of human failings like the unwillingness to learn, to share information, and to cooperate.

Contents
Acknowledgments
Preface
1 Getting Started with Technology
2 Technology Planning for the Small Organization
3 Technology Planning for Midsized and Larger Organizations
4 Computer Applications for Nonprofit Organizations
5 Obtaining Technical Support
6 Hiring Technical Staff
7 Training Volunteers and Staff
8 Supervising Technical Volunteers and Staff
9 Safeguarding Essential Information
Index

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